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Return Policy Shipping Policy Privacy Policy
Privacy Policy
Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your furniture, you may request a return within the specified return period, provided the product is unused, undamaged, and in its original condition and packaging. Certain products, including customised, made-to-order, or clearance items, may not be eligible for return. Customers should contact our support team before returning an item and provide the order details and reason for the return. Once the returned product is received and inspected, eligible refunds will be processed according to our refund policy. Return shipping charges may apply depending on the reason for the return.
Shipping Policy
We deliver furniture to available locations using our approved delivery partners. Shipping charges and estimated delivery times may vary depending on the product, destination, order size, weight, and delivery method. The estimated delivery time will be provided during checkout or communicated after the order is placed. Larger furniture items may require special delivery arrangements, and customers should ensure that the delivery location has sufficient access for the furniture. Once an order has been dispatched, customers may receive tracking information where available. Delivery times may occasionally be affected by weather, carrier delays, holidays, or circumstances beyond our control.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. When you place an order, create an account, contact us, or use our website, we may collect information such as your name, contact details, billing and delivery address, and order information. This information is used to process orders, arrange deliveries, provide customer support, improve our services, and communicate important information about your purchases. We do not sell your personal information to third parties. Information may be shared with trusted service providers, such as payment processors and delivery partners, only when necessary to provide our services. We use appropriate security measures to protect your information and retain it only for as long as necessary for legitimate business or legal purposes.